Last updated February 27, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
We guarantee every individual's satisfaction with the course. Please contact us at firstname.lastname@example.org to start the process.
For LIVE courses you can get a full refund without any questions within the same day of the course start date.
For self-study courses you can get a full refund without any questions within 14 days of the payment if ALL of the following conditions are satisfied:
1) Less than 50% of the course has been watched
2) No certificates have been issued
3) No exams have been taken
Courses provided with 100% discount (Free) can not be refunded for any value.
After receiving your return request we will process your refund to the original payment method. Please allow at least seven (7) days from the date of your request to process the refund. Refunds may take 1-2 billing cycles to appear on your payment statement, depending on your financial company.
We will notify you by email when your return has been processed.
We can not refund to a different payment method other than the original payment method.